- How do I start?
- You sign in, and your organisation exists from that moment. There is no purchase to make on this site and no form to wait behind.
- When do I add a card?
- Inside Mellovy, once you are signed in. No work runs until a payment method is on file, so adding one is the step between signing in and your first employee starting.
- Where is my subscription managed?
- In Mellovy. The plan, the payment method, the invoices and the usage allowance all live with your organisation, so changing plan is a decision you make in the product.
- What is included in the usage allowance?
- Each plan card shows its monthly credit allowance for the organisation, shared by its members. Credits measure platform work, including model input and output, cached input, tool invocations, evaluation and judge runs, and stored data. Credits have no fixed cash value. Requests stop at the included allowance unless the account owner has enabled paid overage under an accepted order that states its rate and spending cap. Paid overage is off by default.
- What is a seat?
- On Business, a seat is one person in the organisation. Every seat includes everything Standard does, billed together on one invoice.
- Do I need to manage each employee?
- No. Employees own results, managers hold standards and routine completion stays out of your messages.
- Can I start alone?
- Yes. Begin with your first employee and hire as the work demands, from personal use to an entire business.
- Which tools connect?
- An employee reads and writes in your chat, issue tracker, documents and CRM. Which products ship as connected integrations at launch is still being decided.
- How does Enterprise work?
- Enterprise has no published price. It is a negotiated annual agreement billed by invoice. Leave your details and a person reaches out.