Conditions des connecteurs.
Effective: September 18, 2026
Connector partner terms
These Connector Partner Terms apply between Mellovy AB (“Mellovy”) and the business or organization that supplies a connector or related integration (“Partner”) for use with Mellovy’s service. A “Connector” is software, configuration, or an integration supplied by Partner that enables the Mellovy service to exchange data with a third-party service or system. These terms take effect when the Parties sign an agreement or Order incorporating them. Any fees, supported functions, technical requirements, and deployment scope must be stated in that signed document.
These terms govern Partner’s relationship with Mellovy. They do not replace the terms between Mellovy and a Customer or between Partner and the provider of a third-party system.
1. Connector submission and permission
Partner grants Mellovy a worldwide, non-exclusive, royalty-free right during the term to receive, test, host, reproduce, display, distribute, and make the Connector available through the Mellovy service to the extent reasonably necessary to review, integrate, maintain, support, and enable authorized Customers to use it. Mellovy may permit its service providers to exercise those rights solely for those purposes. This permission does not transfer ownership of the Connector to Mellovy.
Partner retains all rights in the Connector and its documentation, subject to the permission above. Mellovy retains all rights in the Mellovy service, platform, software, documentation, and brands. Neither Party receives rights in the other Party’s materials except as expressly stated in these terms or a signed Order.
2. Partner responsibilities
Partner is responsible for the Connector and its operation, maintenance, documentation, and compatibility with the interfaces it uses. Partner will provide accurate information about supported functions, permissions, limitations, and third-party dependencies. Partner will maintain the Connector in a manner that does not knowingly compromise the security, integrity, or proper operation of Mellovy’s service or Customer systems.
Partner represents that it has the rights and authority needed to provide the Connector and grant the permissions in these terms. Partner will comply with applicable law, the technical requirements Mellovy provides in writing, and the applicable use restrictions. Partner will not include malicious code, collect credentials beyond the access required for the Connector’s stated function, or use access to a Customer’s system for an unrelated purpose.
3. Customer authorization and data
A Customer must authorize any Connector access to its third-party service and select the permissions and actions available to the Connector. Partner will honor those permissions and instructions and will not use the connection to access data or perform actions outside the authorization. Partner must not bypass or expand a Customer’s permissions.
If Partner receives or otherwise processes personal data through a Connector, the Parties will document their respective roles, instructions, purposes, data categories, security measures, subprocessors, and any international transfers in an applicable data processing agreement before that processing begins. Partner may use such data only to provide the Connector function requested by the Customer and as otherwise documented in those terms. Partner may not use Customer data, prompts, or outputs for model training or unrelated product development unless the affected Customer has separately authorized that use and all required data protection terms and lawful bases are in place.
Mellovy and Partner will each comply with applicable data-protection law for the processing activities for which they are responsible. These terms do not by themselves make either Party a controller or processor for every data flow; the actual purposes and means of each processing activity determine the roles.
4. Review, availability, and removal
Mellovy may review the Connector for compatibility, security, and compliance with these terms before making it available. Mellovy may decline to integrate it or may pause, restrict, or remove it if reasonably necessary to address a security concern, legal requirement, material incompatibility, breach of these terms, or material risk to Customers or the service. Where practicable, Mellovy will notify Partner and provide an opportunity to address the issue.
Mellovy does not guarantee that a Connector will be included, remain available, or be compatible with future versions of a third-party service. Partner may request removal of its Connector by written notice. The Parties will cooperate on a reasonable transition for existing Customer use, subject to security, legal, and third-party constraints. Removing a Connector does not terminate a Customer’s separate agreement with either Party.
5. Fees and commercial terms
Mellovy owes no fee, revenue share, referral payment, or reimbursement to Partner unless the amount and calculation method are stated in a signed Partner Order. Any fees payable by Partner to Mellovy must likewise be stated in a signed Partner Order. Each Party is responsible for its own taxes, except that applicable transaction taxes will be charged as required by law.
6. Confidentiality
Each Party will protect the other Party’s non-public information that is marked confidential or should reasonably be understood to be confidential, use it only to perform these terms, and disclose it only to personnel and service providers who need it for that purpose and are bound by confidentiality obligations. These duties do not apply to information that the receiving Party can show was public without breach, already lawfully known, independently developed, or lawfully received from a third party. Required legal disclosure is permitted where notice is given when legally allowed. These duties continue for three years after termination and, for trade secrets, for as long as they qualify as trade secrets.
7. Names and marks
Each Party may use the other Party’s name and logo only with prior written permission and in accordance with the applicable brand guidelines. If Partner authorizes Mellovy in writing to identify Partner as the Connector provider, Mellovy may use Partner’s approved name and mark only to identify the Connector to Customers. Neither Party may state or imply that the other endorses a product or service without written permission.
8. Intellectual-property indemnity
Mellovy will defend Partner against a third-party claim alleging that the Mellovy service, as supplied by Mellovy and used in accordance with the agreement, infringes that third party’s intellectual-property rights, and will pay damages finally awarded or settlements approved by Mellovy. Partner will defend Mellovy against a third-party claim alleging that the Connector or materials supplied by Partner infringe that third party’s intellectual-property rights, and will pay damages finally awarded or settlements approved by Partner.
The Party seeking protection must promptly notify the other Party, provide reasonable cooperation at the defending Party’s expense, and allow the defending Party to control the defense and settlement. A settlement may not impose an admission, payment, or continuing obligation on the protected Party without its written consent. These intellectual-property indemnification obligations are not subject to the general liability cap in the Commercial Terms of Service.
9. Limitation of liability
To the maximum extent permitted by law, neither Party is liable to the other for indirect or consequential loss, loss of profits, loss of business opportunity, or loss of goodwill. This exclusion does not exclude amounts payable to a third party under an intellectual-property indemnity in Section 8.
Subject to the exceptions below, each Party’s total aggregate liability arising out of or in connection with these terms will not exceed the fees paid by one Party to the other under the relevant signed Connector Order during the 12 months immediately before the event giving rise to the claim. The cap and exclusion do not apply to either Party’s intellectual-property indemnity obligations in Section 8 or to liability that cannot be limited or excluded under applicable law.
10. Term and suspension
These terms continue while Partner’s Connector is being integrated or made available through Mellovy’s service, unless the Parties agree a different term in a signed Order. Either Party may terminate these terms on 30 days’ written notice. Either Party may terminate for material breach if the other Party fails to cure within 14 days after written notice, or immediately if the breach cannot be cured.
Mellovy may immediately suspend access to the Connector to address an imminent security risk, comply with law, or prevent material harm. Mellovy will notify Partner as soon as legally and practically possible and restore access when the reason for suspension has been resolved. On termination, Mellovy will stop making the Connector available, subject to a reasonable period needed to protect Customers, comply with law, and complete any agreed transition. Each Party will return or delete the other Party’s Confidential Information in accordance with the governing agreement.
11. Governing law and notices
Swedish law governs these terms, excluding its conflict-of-law rules. Disputes will be submitted to the Swedish general courts, with Halmstad District Court (Halmstads tingsrätt) as the court of first instance, subject to any mandatory rule on jurisdiction. Notices to Mellovy under these terms may be sent to [email protected]. Notices to Partner must be sent to the notice address in the signed Partner Order.